Good morning Willem,
I trust my mail finds you well?
I would like to take this opportunity to commend Lisa and Madeleine (and their support team) on the excellent service they deliver for BlueCrane Nest. From the beginning they have delivered and exceeded all expectations with no hesitation at all. Whether it be an email or telephonic query they are always keen to assist and do so efficiently and diligently. I have sometimes called Lisa with a query over the weekend, after hours and sometimes on her day off but have always been greeted with a friendly voice and been offered assistance no matter how big or small my problem was – without hesitation.
About two weeks ago I emailed Madeleine and asked her for the number they use to report faulty street lights as I wanted to call the Council to report 2 or 3 lights in our street that were out. Madeleine emailed me back with a fault number and said that she had logged the call for me and that I should just keep an eye on the street lamps as to when the repair will be carried out. Any person with such pro-activeness in Angor is definitely a valued asset to the business.
Ever since Angor took over the managing of our complex it’s been an absolute pleasure to work with them. Due to the fact that both Lisa & Madeleine run the shop so efficiently that side I sometimes find myself trying to look for work (with little success) surrounding the complex - just to try and keep busy with matters. From a simple email to legal / building advice – Willem, you have a super team working for you as no job is too big or too small !!
Both Lisa and Madeleine do not put in 100% of their effort – they exceed this 10 fold!! I have yet to come across another team that delivers such high standards.
Keep it up guys !!!
Account Manager & IT Support
PROTOCOL TREASURY SERVICES (PTY) LTD
It is such a pleasure working with a managing agent that gets the monthly accounts out as quick as ANGOR does - normally within the first week following the month being reported on. I have been a trustee at 5 complexes over the past 11 years, with experience from 5 different managing agents, and ANGOR has been the only managing to consistently perform in terms of on time monthly financial reports, the most important issue I believe as a trustee.
Chairman and Finance Trustee
I trust you are well.
Thanks to ANGOR for the professional and eloquent administration of our SGM and portfolio by Tyson Teubner last night.
I am a firm believer that companies are built around the quality of their human resources, their skill sets and personal attributes.
Compliments to your human resource acquisition department as I am continuously impressed by the quality of your workforce.
I look forward to continued mutually beneficial relationships as Owner, Trustee and Developer of buildings placed with your company.
Juan H. Leonard
Owner 38 The Dunes Phase II (Chairman The Dunes Phase II BC)
Owner 11 & 12 Bushwillow Estate (Ex Director)
Financial Director LENDEV(Pty)Ltd - Part of the GENESIS GROUP OF DEVELOPERS
Dear Mr Flammer
I have had occasion to deal with Karen van Rooyen in your Levy Clearance Department in the last few days.
I would like to commend her for the diligence, promptness and helpfulness with which she carries out her duties. It is truly rare to find such commitment in the service industry notwithstanding that it is the kind of service that we all would wish to receive on a daily basis.
You have a gem in Karen!
Ismail Bleijs & Associates
Thank you very much, wow your service is excellent!!! I've been battling to get this sorted for four months now, and here you come within a couple hours, that is phenomenal.
Thank you again and keep up the good work.