Job Avialable: Accounts Administrator

ACCOUNTS ADMINISTRATOR
Hierarchy within company - Junior Level
Primary purpose of the job:
To ensure that all tenant accounts are attended to by escalating arrangements to the Team Leader- Rentals, and ensuring and supporting collection steps against defaulting tenants are enacted by the On-Site Rental Agents while operating with honesty, integrity, excellence and passion.
Job specifications & requirements:
- Grade 12 (Standard 10) with Accounting as subject
- Computer Literacy
- One year’s related work experience
- Sectional title exposure/ experience would be beneficial
Relevant selection criteria:
- Time management
- Reliability
- Accuracy/ Attention to detail
- Literacy
- Numeracy
- Customer service focus
- Energy
- Systematical/ Methodical
- Follow up
- Deadline driven
- Financial aptitude
- Adaptability/ Flexibility
- Ability to build effective work relationships
- Excellent communication skills
Key Performance Areas:
o Allocate funds on Host to Host System
o Charge late payment penalties where applicable
o Liaise with DMS
o Liaise with owners
o Instruct On-Site Rental Agents to reconnect electricity upon receiving payment in this regard
o List arrear tenants with ITC following 20 day waiting period
o Maintain suspense account on a daily basis
o Utilise deposits where rent is short paid
o Charge rent on system
o Generate statement of account
o Generate and send all system reminders to tenants
o Allocate payments to the correct account as provided by the owner/ landlord
o Note all interaction with owners and tenants on rental management system
o Documentation
- Monitoring of arrears accounts
o Daily monitoring of arrears accounts on system
o Contact tenants when arrears reach R500-00
o Follow up with On-Site Rental Agents on instruction to cut electricity
o Follow up on payment of at least 50% of arrears by 10th of the month
o Escalate arrangements to the Team Leader- Rentals
o Follow up on Acknowledgement of Debt forms with On-Site Rental Agents, where such arrangements have been approved by the Team Leader- Rentals
o Follow up on the printing and issuing of Eviction Notices on arrear accounts
o Auditing of Registers for electricity, Breach Letters and Eviction Notices.
o (Issue water pressure reduction instruction to Plumbing Contractor)
o Ensure On-Site Rental Agents enforce lock-outs after receiving instruction from TWC Rental Team Leader, or Team Leader- Rentals
o Obtain instruction from owners/ landlords to commence further legal action
o Update owners on a weekly basis re arrears progress
o Attend to all account related queries from owners and tenants
This position will be located at Lincoln House, Bryanston
Interested parties should send a concise CV and proof of current income to TanjaE@angor.co.za |