The Management Team in a Sectional Title Scheme: Roles and Responsibilities
Running a sectional title scheme takes more than paying levies – it requires a dedicated team to handle finances, governance, compliance, and day-to-day operations.
In South Africa, this team may include Trustees, a Managing Agent, and an on-site Estate Manager. ANGOR Property Specialists, as a managing agent, works alongside the role-players to ensure schemes run smoothly.
The Body Corporate & Trustees
The Body Corporate is the legal entity comprising all owners in the scheme. It is responsible for decision-making, budgeting, and enforcing rules.
Trustees, elected at the AGM, act on behalf of the Body Corporate. Their duties include:
- Overseeing financial management and levy collection
- Enforcing conduct rules
- Approving maintenance projects and contractor appointments
- Protecting owners’ personal information under POPIA
Trustees are volunteers, but they must act in good faith, avoid conflicts of interest, and comply with the STSMA.
The Managing Agent
A Managing Agent, like ANGOR, is appointed to assist Trustees with administrative, financial and compliance tasks. While the Managing Agent does not make decisions, they carry out approved actions and provide expert guidance.
Typical duties include:
- Issuing levy statements and processing payments
- Maintaining financial records and preparing reports
- Arranging and minuting meetings
- Coordinating insurance claims
- Assisting with maintenance quotations
In some cases, an Executive Managing Agent may be appointed, giving them decision-making powers in place of Trustees.
The Estate Manager
The Estate Manager is the on-site operational lead, especially valuable in larger complexes and estates.
Key functions include:
- Supervising contractors and security teams
- Managing gardening and cleaning staff
- Handling resident queries and concerns
- Acting as a liaison between owners, Trustees, and the Managing Agent
An effective Estate Manager ensures that daily operations run smoothly and that issues are resolved promptly.
Conclusion
A well-run sectional title scheme depends on teamwork. Trustees set the vision, the Managing Agent provides administrative and compliance expertise, and the Estate Manager ensures the estate runs smoothly on the ground. Together, they protect the value of the property and the quality of life of all residents.
With ANGOR Property Specialists as your Managing Agent, you gain a trusted partner who supports every role-player, keeps your scheme compliant, and ensures your community thrives.